Door-to-Door Delivery

Door-to-Door Delivery

Door-to-door delivery is the most complete freight service Sealine offers  and for many of our clients, it is the most valuable. Rather than managing multiple service providers across different stages of the supply chain (an origin agent, an ocean carrier, a customs broker, and an inland transporter), our door-to-door service puts the entire journey under a single agreement, a single point of accountability, and a single invoice.

We manage every stage: cargo collection from the supplier’s premises or nominated warehouse at origin in India, China, or UAE; ocean or air freight to Kenya; customs clearance at Mombasa Port or JKIA Nairobi; and final delivery to your warehouse, factory, or any designated address within Kenya. Throughout the journey, you receive proactive updates and have direct access to the Sealine team  not a call centre, not a ticketing system, but the people actually managing your shipment.

Door-to-door freight works particularly well for importers who want to focus on their business rather than managing logistics. If you are sourcing from India, China, or UAE and your goal is to have goods arrive at your premises in Kenya without having to coordinate multiple parties, chase documents, or track containers yourself  Sealine’s door-to-door service is designed exactly for you. We handle the complexity so you don’t have to.

Why Choose Sealine for Door-to-Door

One contact, one agreement, one invoice — the entire supply chain managed by Sealine from origin collection to Kenya delivery
No gaps between service providers — the same team that books your cargo at origin is the same team that clears it at Mombasa and delivers it to your door
Complete cost transparency — all origin charges, ocean freight, port costs, customs duties, and delivery included in a single, itemised final account

The biggest operational risk in international freight is the handoff between service providers. When a problem occurs — a documentation error, a delay at port, a vehicle breakdown on the final mile  the question of who is responsible becomes complicated when multiple parties are involved. With Sealine’s door-to-door service, the answer is always clear: we are responsible, and we will resolve it.

Our door-to-door service is available for both LCL and FCL shipments, and for air freight where speed is the priority. We coordinate with our origin agents in India, China, and UAE for pickup and loading, manage the ocean or air transit, handle all Kenya customs formalities, and deliver to your final address  maintaining communication throughout every stage.

How Our Door-to-Door Service Works

1
Origin Pickup & Collection
Cargo collected from supplier's warehouse or factory in India, China, or UAE. Collection confirmed with supplier, packing verified against the packing list, and cargo delivered to the consolidation point or port.
2
Ocean or Air Freight to Kenya
LCL consolidation, FCL booking, or air freight arranged to Mombasa or Nairobi. Space confirmed, booking number issued, and departure details communicated to the client.
3
Transit Monitoring & ETA Updates
Vessel or flight tracked throughout the journey. ETA updates provided at key milestones: departure, transit port calls, and estimated arrival at Mombasa Port or JKIA.
4
Kenya Customs Clearance
KRA customs entry prepared and filed pre-arrival. Examination managed, duties paid, and freight release obtained. Port charges settled to minimise demurrage exposure.
5
Inland Transport to Destination
Cargo loaded onto road transport from Mombasa Port or ICD Nairobi to client's designated delivery address anywhere in Kenya. Delivery scheduled and confirmed with the client.
6
POD, Duty Statement & Final Invoice
Signed Proof of Delivery obtained. Complete duty and cost summary issued within 48 hours. All charges origin to destination itemised and reconciled in a single final account.

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Contact Info
0733688648
0721668526

Office: Buzeki Building, 3rd Floor, Mombasa, Kenya 
Postal: P.O. Box 47, 00610 Nairobi, Kenya

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